Agent Support Cheat Sheet: Who to Contact
KW Support Tech Questions
Market Center Tech Trainer
Scott Le Roy Support- support@scottleroymarketing.com
Sarah at the front desk can help with many questions. Email frontdesk472@kw.com
If you have a short question you can try posting in our private Facebook Page or the KW Command facebook page
Submit a new idea via the LABS button on the bottom right of any page in Command
Check with the KW Identity and Style Guide for design preferences. Many companies that work with KW will indicate if they are KW approved. A few listed below are KW partnered, but you are free to work with any company.
Go to the KW site. Click on the Marketing tab. Choose market center logos. Scroll down the page and input your market center number (472).
Keller Williams Wilmington-Kennett Square
Keller Williams Wilmington
KW Command
KW Greater PA Region
Keller Williams Realty Inc.
MAPS Coaching
There are a lot, but they are terms and abbreviations that Keller Williams uses to organize themselves and clarify their goals and priorities.
A document with many of the Kellerisms is in the Agent Resources and Documents> New Agents
The Keller Williams ALC or Agent Leadership Council is made up of the top 20% of agents in each office. This dynamic ‘board of directors’ is actively involved in the leadership decisions that make the office more productive and profitable. Their roles are to inspire, motivate, participate, and listen. By having input from these associates, each office can tailor their strategies to thrive in all stages of the market.
Meetings take place monthly and all agents in the office are encouraged to attend.
One role of the ALC is to be of assistance to associates in the office. Newer agents have lots of questions and who better to answer them than the agents who have been there and know how to handle certain situations.
MREA stands for Millionaire Real Estate Agent
This book holds the foundation to Keller Williams’ approach to real estate and business.
There is a book club notetaking sheet you can follow along with as you read. This can be found on the resources google drive page under New Agents.
You can find the book online through kellerink or through amazon or other book retailers.
Goal Priorities Strategies
Use the GPS to identify goals and create a plan to move forward in your business and your life.
1-3-5 Rule
Choose 1 goal
Brainstorm 3 strategies to achieve your 1 goal
Build 5 tactics to implement your three strategies
Stands for 4 weeks, 1 month, and 1 year.
Used as a productivity tool to reflect your top priorities- your “Big Rocks”
Annual goals
You should set aside 1-3 days each year to think about and crystalize these one-year goals. Get clear on your “Big Rocks”, those 5-7 key goals that you must achieve in order to feel that you have had a successful year. Write these in gauges, or goals that act as measures of your intended results (i.e. “I want to double my last year’s production.”)
Annual goals should reflect each of the key areas of your life
Job- What will you do?
Business- What will your business or team do?
Personal- What do you desire to have happen personally (health, family, spiritual, educational, etc.)
Personal Financial- What improvements do you desire in you net worth (reduced liabilities, increased investments, etc.)
More that fit your plan
Monthly Goals
You should set aside 1-3 hours each month to rethink and further refine your monthly goals. Focus on your methods of achievement: how will you position yourself in pursuit of your annual goals?
Begin by breaking your annual goals down into their monthly increments. In addition, write down the key activity goals that will lead to those monthly results. When deciding your monthly goals, remember to put first things first. Any goals that other goals hinge on would have higher priority.
You should have no more than 5-7 monthly goals.
Do not plan any more than one month ahead.
Weekly Goals
You should set aside ½-1 hour each week to form goals for the coming week. Weekly goals are all levers- actions or activities. Levers are those goals that are the mechanisms or how to's of achievement (i.e., “I will contact 10 people each day.”)
These weekly goals are the steps you will take toward your monthly and annual goals. Levers are the means to the ends. Again, your weekly goals are not a to-do list, but rather a have-to-do list. Decide what you need to do that week to achieve your monthly goals.
Limit your number of weekly goals to 6-8 key, measurable activities.
RED Day is Keller Williams’ annual day of service as part of our legacy worth leaving.
Takes place on the second Thursday of May
Making a difference in the lives of others and bettering the communities that we serve lies at the heart of the Keller Williams culture. This observance defines who we are and is a natural extension of our commitment to the highest level of professional customer service. Over time, a growing number of our family members and friends continue to participate in this extraordinary event. It embodies the generous spirit and commitment associates have to “giving back” to the cities and towns they live and work in.
Family Reunion is an annual training event in February. In 2021, it will be hosted on an online platform.
Agents of all experience levels are invited to join the training, networking, and learning.
Regroup, reconnect, and reenergieze your business.
Mega Camp is an annual real estate conference usually held in Austin, Texas. In 2020 it was held online on a digital platform.
Mega Camp is a retreat where top-producing professionals go to focus, seize opportunity, and connect with the industry’s most esteemed leaders to discuss how to embrace the market of the moment.
All agents of any experience level are invited to join Mega Camp.
Bold is a program offered through KW MAPS Coaching to help real estate agents increase their profitability. It can be taken more than once.
BOLD: Business Objective, a Life by Design
Bold was created to help you shift your mindset and adopt the tactics and scripts proven to bring success in today’s extraordinary business landscape. Choose abundance for your life. Embark on a life-changing transformation during this journey by creating a life by design. Bold Conditions agents with powerful mindset exercises, language techniques, KW Technology adoption, and lead generation activities. This transformative program increases sales through the relentless pursuit of leads and business-building activities. Discover the transformational results BOLD will have on your life and career.
Duration: 4 weeks
This has been in person, but since 2020 a digital version has also been offered.
Fees for this program are reimbursed after your first closing post-BOLD.
Testimonial from Jim Arcidiacono ALC 2020
I contribute the success that I have had so far in Real Estate to the first time I took Bold in August 2019. Before that BOLD session, I had zero deals closed. I took BOLD and it totally and completely changed my mindset in ways I never thought would ever happen from taking any course. After I completed my first BOLD, I ended up closing 12 deals for 3.2 million dollars in just four months!
I would never have increased my volume by 12 deals in four months without the skills and tools I gained from my BOLD experience. Every time I complete BOLD, I have seen my volume increase. Its a no brainer. I highly suggest if you want to raise your game and increase your productivity, be BOLD!
Fees from this program are reimbursed after your first closing post-BOLD