Keller Williams - Wilmington

What is your best advice to people new to real estate?

Go to all of the classes and trainings you can. Jump into everything Keller Williams has to offer. Learn the systems that are working for other people. Try everything! Figure out what works for you and your goals.

Who is Scott Le Roy?

Scott Le Roy marketing is a company we contract with to support you. They can help you in many aspects of technology and your business. All you need to log- in is the market center number, 472.

1. 1. Setting up any of your accounts
    - Command
      - Account
      - SmartPlans
      - Importing database
    - Docusign
    - Agent Site
    - Twilio
    - Piesync
    - Anything you need help setting up
  2. Troubleshooting when technology is not working.
    - You can email support@scottleroymarketing.com for help.
  3. Trainings
    - Live Webinars
    - Recorded Trainings
    - Tech 101
    - 30 Day Challenges
    - Calendar
  4. Templates

If I have questions, where can I ask them?

1. ALC
  - Deneen Sweeney
  - Gina LaBricciosa
  - LeShanda Loatman
  - David Crowder
  - Leon Rapuano
  - Kathy Thompson
  - Niki Papageorgiou
  - Beth Skalish
2. Keller Williams Wilmington/Brandywine/Kennett Square Facebook page
3. Slack Message Group
4. KW connect search
  - https://www.kwconnect.com/page/home
5. Front desk: Ethan Hill
  - frontdesk472@kw.com
6. Productivity coach: Maureen Robinson
  - maureenrobinson@kw.com
7. Market Center Administrator: Michelle Whitaker
  - klrw472@kw.com
  - michellewhitaker@kw..com

Where do I get signs and business cards?

1. You can choose your preferred vendor. A few are listed below you can choose from or find your own. Follow the style guide for KW design rules.
2. Business Cards
  - Agentstore.com
  - Bestprintbuy.com
  - Kwprinters.com
  - Vistaprint
  - Staples
3. Signs
  - Buildasign.com
  - Custonmrealestatesigns.com
  - Bestprintbuy.com
  - oakleysign.com

What is profit share?

1. Profit share is a cooperative wealth-building tool where market center owners invest in the people who helped the office grow. Rather than shaving cash off the top of every deal, by sharing profit, a successful and sustainable company is created…..one which takes care of its people by paying out even after they cease production.
2. KW associates who haven’t yet met their cap pay company dollar to their market center. The market center uses this money to pay operating expenses. What’s left over is profit and, unlike with other companies, a portion of that profit is shared back with the associates who helped the company grow by bringing on productive agents.
3. The current profit share system grows seven levels.
4. Over $1.5 billion in profit share has been distributed
5. You can participate by bringing in new agents to KW as their sponsor. A sponsor is the person determined by the incoming agent to be the one responsible for bringing them to Keller Williams

How can I build my downline?

1. Recommend co-brokes to team lead
  - If you had a good interaction with a co-broke, thank them for their hard work and give their name and information to your team lead. Start getting people to think about Keller Williams as a good place to work.
2. Participate in a career night
  - The Team Lead and Productivity Coach will participate in career nights regularly. Volunteer to participate in an event or be a further resource for prospective agents to ask questions.
  - Participate in a Profit Share class through KWRI and the Region
3. Share information about KW and your experience on social media
  - Make sure everyone in your sphere knows why you enjoy working for Keller Williams. You never know who isn’t happy in their job or who has been thinking about real estate in the back of their heads. You can find many resources on the Keller Williams Wilmington page and the Greater PA Region page on facebook.

I had an awesome co-broke who I think would like KW, what is the next step?

1. Thank the co-broke for a great transaction.
2. Tell them you told your Team Lead about your smooth transaction and ask if they would take your Team Lead’s call. She has something she would like to give them.
3. Tell your Team Lead about the agent and that you asked your co-broke to take her call and she had something for them.
  - What you liked about them
  - What they could improve on
  - Any frustrations or things they would like to change
  - Their goals
  - Their current ballpark production
  - Anything you know. If you don’t know some of this, that’s fine.
4. Keep the co-broke in your sphere and continue interacting and networking with them. Make sure even if they aren’t ready to leave, they know Keller Williams is a great place to work with great agents.

What do I do when a deal falls through or is delayed?

1. Update the opportunity in Command.
2. If already sent in commission request, let the MCA and DOFI know in an email. They can update the system.
3. Even if the deal just gets delayed, let the MCA and DOFI know in an email. They will update the information in winmore.

What does DTD2 stand for and how can it help me?

1. Doing The Database 2
2. DTD2 is a systematic follow up for your database.
3. Useful in building relationships and increasing your referrals.
4. MAPS coach Tammi Jeungst and DTD2
5. DTD2 Form to help you start your calls and have topic starters
  1. Agent Resources and Documents>Lead Gen/Follow Up

Does the office have a newsletter I can send to my sphere?

1. There are many templates in Command Designs that can help you send information to your sphere.
2. Neighborhood Nurture- your Hyperlocal Monthly Newsletter

I am a PA agent and just got my Delaware secondary license; how do I get access to DE forms?

You can join DAR (Delaware Association of Realtors) with their forms only membership. This gives you access to forms. You'll need to complete both forms, joining DAR and choosing the forms only membership. The docs can be found in the Agent Resources google drive folder under Office Docs and New Agents.

In order for the forms to appear in docusign, you'll need to refresh your NRDS number in docusign and it may need 24-48 hours to appear.

What do I do with my continuing education certificates?

1. Email completed CE certificates to the front desk @ frontdesk472@kw.com
2. Save a copy to your computer for your own records

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